Last modified 28 January 2010
Digitope Limited Respects Your Privacy. Our corporate ethos has always been to respect
and protect the rights and privacy of our customers.
We are registered with the UK Information Commissioner under registration number
Z1446023.
We have provided this document to explain to you how we collect personal information
from you and how that information is used.
If you have any questions, please contact us.
In order to provide you with our services, it is necessary to collect certain information.
This information may be collected from you directly by us, or may be collected by
one of our service providers or partners and passed on to us. We treat all information
we receive identically whether or not we collect it ourselves.
If you visit our website, your web browser will
send us information including details of your web browser, operating system, IP
address, country, and language. If you are linked to a page on Digitope.com from
another site, the URL of that site is usually sent to us as well. We store and use
this information to tailor our services to our customers. We also employ analytical
technology from Google Inc to aggregate this data.
If you use our software, we will receive information
from your computer when the software is activated or synchronised. This information
includes your IP address, a unique computer ID code determined by your computer’s
hardware, your Digitope.com login email address and your Digitope licence key or
password. We need this information to provide you with the software services.
Our software may also offer the option to send your computer’s configuration to
us. This information is stored for use when you contact our technical support, and
is used by us to optimise your experience. You may always opt-out from sending this
information.
If you send us feedback, we collect your IP
address, language and country along with your comments. This information is used
by us to optimise our services.
If you contact us, we may store your communications
in order to process you inquiries, respond to your requests or improve our services.
For technical support, we may ask you to send
us certain data, such as project data or a configuration file, to assist in resolving
a technical problem. This data could possibly contain personal information. We treat
this information in confidence, but we cannot accept any liability for damages resulting
from loss or disclosure. We specifically ask you not to send us any privileged information.
If you subscribe to our newsletter, we collect
your name and email address. We will from time to time contact you. You can unsubscribe
from our newsletter at any time and we will not sell, share, or contact you on behalf
of others.
If you purchase software from us, we will ask
you for certain information, such as your name and email address. For payment processing,
we use a trusted payment processor. Our website will direct your browser to the
payment processor’s secure website for your to enter your payment information. We
do not receive your confidential payment information, such as your credit card number.
Any information we do receive, such as your name, we will treat as if we collected
it from you ourselves. Our payment processors have their own privacy policies that
explain how they will handle your information.
PayPal Privacy Policy –
https://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside
In order to improve the quality of our website, track the performance of advertising
campaigns, and handle affiliate payments, we utilize web statistics software provided
by Google. This software aggregates information about visitors to our websites.
Personally identifiable information is not included, and we cannot use this information
to contact you.
Google Privacy Policy - http://www.google.com/privacy.html
When you purchase software from us, we and our
payment processor use the information you provide to complete your order. We do
not share this information with outside parties except to the extent necessary to
complete that order.
We use return email addresses to answer the email we receive.
We do not sell or share your email address with any outside party.
If you have subscribed to our newsletter, we
will contact you from time to time with information about new products, upgrades,
or special offers. You will only receive emails sent from us and we do not sell
or share your email address with anyone else. You can unsubscribe from our newsletter
at any time.
Information or data we receive from you in technical inquiry
will be used to assist in resolving the problem. We will not add your
email address to any mailing lists unless directly related to the inquiry or specifically
requested.
Law enforcement or judicial authorities may ask us for information. We explicitly
reserve the right to provide any information you give us to such authorities without
a search warrant or subpoena.
We may link to third-party sites. Unless otherwise noted, Digitope Limited is not
affiliated with, endorses or is responsible for the content of the linked site.
These sites are separate from Digitope.com and have their own privacy policies.
We may make changes to our privacy policy from time to time. Any changes we make
will be posted on our website so you will always know how we handle your information.
Any changes we make become effective immediately unless we tell you otherwise.